Your Loyalty Program is Broken (and we know why). ๐Ÿ’” If your service customers aren't returning, the problem isn't priceโ€”it's your retention strategy. Stop wasting budget on programs that don't drive true loyalty. Find out the truth about what customers actually value. https://writer4ever.substack.c....om/p/truth-behind-fi #customerretention #fixedopsmarketing #dealerloyalty