Lufthansa's 24-Hour Cancellation Policy

Comments · 19 Views

Lufthansa's 24-hour cancellation policy allows passengers to cancel their flight booking

Travel plans can change at a moment’s notice, and it’s essential to know your options when it comes to cancelling a flight. For passengers flying with Lufthansa, the airline offers a 24-hour cancellation policy that provides flexibility and peace of mind. This article will explore the details of Lufthansa's 24-hour cancellation policy, helping you understand how it works and what to expect.

What is Lufthansa's 24-Hour Cancellation Policy?

Lufthansa's 24-hour cancellation policy allows passengers to cancel their flight booking within 24 hours of purchase without incurring any cancellation fees. This policy applies to all fare types and classes of service, providing customers with the flexibility to change their plans shortly after booking.

Key Features of the Policy

  1. Full Refund: If you cancel your flight within 24 hours of booking, you will receive a full refund of the ticket price. This includes the base fare, taxes, and any additional fees paid at the time of booking.

  2. Applicable to All Fares: The policy applies to all fare types, including non-refundable tickets. This means you can take advantage of the 24-hour window to cancel and receive a full refund even if you purchased a non-refundable ticket.

  3. Booking Channels: The 24-hour cancellation policy is valid for tickets booked directly through Lufthansa's website, mobile app, or customer service. If you booked through a third-party travel agency or website, you would need to check their cancellation policies as they may differ.

How to Cancel Your Lufthansa Flight

To cancel your flight under the Lufthansa 24-hour cancellation policy, follow these simple steps:

  1. Visit the Lufthansa Website: Go to the official Lufthansa website and navigate to the "My Bookings" section. You can log in using your booking reference and last name to access your reservation.

  2. Locate Your Booking: Once logged in, locate the booking you wish to cancel. You should see an option to cancel the booking within the first 24 hours of purchase.

  3. Initiate the Cancellation: Follow the prompts to initiate the cancellation process. Confirm your cancellation and ensure that you receive a confirmation email from Lufthansa indicating that your booking has been cancelled.

  4. Contact Customer Service: If you encounter any issues or prefer to cancel your booking over the phone, you can contact Lufthansa's customer service. Be sure to have your booking reference number and personal information ready when you call.

Additional Considerations

  1. Third-Party Bookings: If you booked your flight through a third-party travel agency or online platform, you need to contact them directly to cancel your booking. The Lufthansa 24-hour cancellation policy may still apply, but the process might involve additional steps.

  2. Travel Insurance: If you have travel insurance, check your policy for coverage related to cancellations. Travel insurance can provide extra protection and may offer additional options for cancelling your flight beyond the 24-hour window.

  3. Group Bookings: For group bookings, the 24-hour cancellation policy applies to each individual ticket. Ensure that all members of the group are aware of the policy and take action within the specified time frame if needed.

  4. Special Circumstances: In certain situations, such as severe weather conditions or global events impacting travel, Lufthansa may offer additional flexibility beyond the standard 24-hour cancellation policy. Stay informed about any special announcements from the airline that may affect your travel plans.


Lufthansa's 24-hour cancellation policy is a valuable feature for travelers, offering the flexibility to change plans without financial penalties. Whether you booked directly through Lufthansa or via a third-party platform, understanding this policy ensures that you can act quickly if your travel plans change.

By following the simple steps outlined above, you can cancel your booking within 24 hours and receive a full refund. This policy provides peace of mind, allowing you to book with confidence knowing that you have the flexibility to make adjustments shortly after your purchase. Remember to always review the fare conditions and consider purchasing travel insurance for added protection.

Understanding the Lufthansa 24-hour cancellation policy can save you time and stress, ensuring that you have a smooth and hassle-free travel experience.