If your Brother printer is displaying an offline status, it can disrupt your printing tasks and affect productivity. This issue often occurs due to connectivity problems, incorrect settings, or outdated drivers. Here’s a guide to help you troubleshoot and resolve the issue when your Brother Printer is Showing Offline.
1. Check the Printer’s Connection
Ensure your Brother printer is properly connected to your computer or network. For wired printers, verify that the USB cable is securely connected. For wireless printers, confirm that the printer is connected to the correct Wi-Fi network. Restart your router and printer to reset any temporary connectivity issues.
2. Set the Printer as Default
Sometimes, your printer may appear offline because it’s not set as the default printer. Go to your computer’s printer settings, find your Brother printer in the list, right-click, and select “Set as default printer.” This ensures your device sends print jobs directly to the correct printer.
3. Disable “Use Printer Offline” Mode
In some cases, the offline status is due to the “Use Printer Offline” option being enabled. To fix this, go to the Control Panel, open “Devices and Printers,” right-click on your Brother printer, and uncheck the “Use Printer Offline” option if it’s selected.
4. Update or Reinstall Printer Drivers
Outdated or corrupted drivers can cause the printer to go offline. Visit the Brother website and download the latest driver updates for your printer model. You can also reinstall the printer driver by removing it from your computer’s devices list, restarting your computer, and adding the printer back.
5. Check Printer Spooler Service
The Printer Spooler is a service that manages print jobs. If it’s not functioning correctly, your printer may show as offline. To restart it, type “services.msc” into your Windows search bar, find the “Print Spooler” service, right-click, and select “Restart.”