Small businesses can be nimble and responsive to customer needs in a way that large businesses cannot.

Joy Sampson

Great things in business are never done by one person They re done by a team of people

You don’t build a business, you build people, then people build the business. Thereby increasing your potential and ultimately growing your business

So we all get it wrong sometimes But a grievance a quibble or complaint can be used as a yardstick for getting things right the next time for improvement

Your most unhappy customers are your greatest source of learning Building a successful business means being able to navigate change and uncertainty without losing focus on your mission.

Dont be intimidated by what you dont know. That can be your greatest strength and ensure that you do things differently from everyone else.

Measuring success in business and personal success as a business person can reveal more about the person than the business and the books