Your most unhappy customers are your greatest source of learning Building a successful business means being able to navigate change and uncertainty without losing focus on your mission.

Joy Sampson

You take the front line when there is danger then people will appreciate your leadership. Adaptability is about the powerful difference between adapting to cope and adapting to win.

Don’t be afraid to give up the good to go for the great It’s not about ideas. It’s about making ideas happen

Small businesses can be nimble and responsive to customer needs in a way that large businesses cannot.

A short and snappy quote to remember if ever there was one Canadian Wayne Gretzty hit the target with those words Take that chance rely on that hunch give it your best shot He may have been talking sport but apply these words to your business and you may win that game too

Your most unhappy customers are your greatest source of learning Building a successful business means being able to navigate change and uncertainty without losing focus on your mission.

You constantly have to strive to do the best that you can and always look for new ways to improve yourself