Taking the first step toward therapy can feel overwhelming, especially if you’re not sure what to expect. At Compass Counseling Therapy, the goal is to make this process as smooth and supportive as possible. Whether you're facing anxiety, navigating a difficult life transition, or just need a safe space to talk, the team at Compass is here to walk alongside you.
Founded in 2024 by licensed clinical professional counselor Keri Braunberger, Compass Counseling & Consulting LLC was built on a vision of accessible, stigma-free therapy. With both in-person services in Ranchester, Wyoming and virtual support across Wyoming, Montana, Arizona, and Texas, Compass offers a flexible, client-centered approach to care.
If you're considering getting started, here’s a breakdown of what the experience looks like—starting therapy with Compass Counseling: what to expect.
The Free Consultation Process
Your journey begins with a free 15-minute consultation. This is an informal, no-pressure conversation designed to help you explore whether Compass Counseling Therapy is the right fit for your needs. You’ll have the chance to briefly share what’s bringing you to therapy, ask questions about the process, and learn more about what services are available.
This initial call isn’t a therapy session, but it’s a critical first step. It’s an opportunity to feel heard and understood without commitment. During this conversation, the team may ask about your current challenges, goals, and preferences for therapy—such as whether you prefer in-person or teletherapy appointments, or if you’re looking for someone with specific expertise (e.g., trauma recovery, parenting support, or anxiety treatment).
The free consultation also helps eliminate barriers to starting care. If you've felt unsure about how therapy works or whether it’s right for you, this conversation provides clarity and reassurance.
Matching with the Right Therapist
Finding the right therapist is essential to successful therapy. At Compass Counseling Therapy, thoughtful care is taken to match each client with a clinician whose training and approach aligns with the client’s needs.
During or shortly after your consultation, the intake team will recommend a therapist based on your concerns, communication style, and any preferences you shared. For example, if you're seeking support for PTSD or substance abuse, you might be paired with Derek Waite, MSW, LCSW, who brings extensive experience in those areas. If you're coping with grief or parenting stress, Michele Fritz, MSW, LCSW, may be the right fit.
What sets Compass Counseling apart is the diversity and depth of its clinical team. Each therapist is trauma-informed, licensed, and committed to providing a compassionate, nonjudgmental space. The practice understands that therapy is not one-size-fits-all. That’s why the therapist-client match is made thoughtfully, ensuring the foundation is strong from the start.
Setting Goals and Creating a Treatment Plan
Once you’ve been matched and had your first session, you and your therapist will work together to define your goals. This is where your journey really begins.
Whether your goals are specific—like managing panic attacks or healing from past trauma—or more exploratory, such as improving self-awareness or navigating a major life change, your therapist will help you shape them into a clear, personalized plan. This collaborative process sets the tone for your sessions and ensures that therapy stays focused on what matters most to you.
At Compass Counseling Therapy, treatment plans are not rigid checklists. Instead, they are dynamic and responsive—designed to evolve as you grow. Therapists at Compass draw from a wide range of evidence-based approaches, including:
EMDR (Eye Movement Desensitization and Reprocessing) for trauma and PTSD
Cognitive Behavioral Therapy (CBT) for managing thoughts and behaviors
Somatic and body-based techniques for reconnecting mind and body
Strengths-based, whole-person counseling for long-term resilience
With this blend of tools and a strong therapeutic alliance, you can expect therapy to feel both structured and deeply personalized.
Understanding Insurance and Payment Options
Compass Counseling Therapy understands that navigating insurance can be confusing—and sometimes a barrier to getting help. That’s why they’ve prioritized transparency and flexibility when it comes to payment.
The practice accepts a wide range of insurance plans, including:
BlueCross BlueShield
Aetna
UnitedHealthcare
UMR
During your consultation or intake process, the administrative team will help verify your benefits, explain coverage, and outline any expected out-of-pocket costs. If you’re not using insurance, Compass also offers private-pay options and can work with you to ensure services remain accessible.
The practice believes that mental health care should never be out of reach. Whether you're fully insured or paying out of pocket, you’ll find a supportive team ready to guide you through the financial aspects with clarity and respect.
Conclusion
Starting therapy with Compass Counseling: what to expect is a journey marked by compassion, personalization, and professionalism. From the first call to the ongoing sessions, every part of the process is designed to make therapy approachable and empowering.
Whether you’re located in a rural community or simply looking for a therapist who truly understands and listens, your path toward healing starts here. Reach out today to take your first steps. The support you need is closer than you think.
