Setting up your utilities is one of the most important parts of moving into a new home. Whether you're relocating from another city or purchasing your first property, understanding how to set up new utility connections in Plano is essential for a smooth transition. This guide provides a comprehensive utility connection checklist for new homes, helping homeowners ensure every critical service is ready before or by move-in day.
Understand Plano’s Utility Framework
Plano, TX operates with a mix of regulated and deregulated utility services:
Electricity – Deregulated: You can choose from a range of retail electricity providers.
Water & Wastewater – Regulated: Provided by the City of Plano.
Natural Gas – Regulated: Most commonly provided by Atmos Energy.
Trash & Recycling – Managed by the City of Plano.
Internet & Cable – Offered by various private companies like Spectrum, AT&T, and Frontier.
Knowing who provides what will help you organize your utility setup more efficiently.
Create Your Utility Connection Checklist
Before you start contacting providers, make a list of all the utilities you’ll need to connect:
✅ Electricity
✅ Water & Wastewater
✅ Natural Gas
✅ Internet & Cable
✅ Trash & Recycling
✅ Optional: Home Security & Insurance
This utility connection checklist for new homes ensures nothing is missed and all services are activated in time.
Set Up Electricity (Deregulated Market)
How to Set It Up:
Visit websites like PowerToChoose.org or use a utility concierge service.
Compare electricity providers based on:
Contract length
Fixed vs. variable rates
Renewable energy options
Customer reviews
Choose a provider (e.g., TXU Energy, Reliant, Gexa, Green Mountain Energy).
Schedule activation at least 2–3 business days before your move-in.
Pro Tip:
Ask about promotional rates and avoid plans with high early termination fees unless you're sure of your long-term stay.
Connect Water and Wastewater Services
How to Set It Up:
Water services in Plano are provided by the City of Plano’s Utility Services Department.
Go to plano.gov or call 972-941-7105.
Provide your address, move-in date, and identification.
Notes:
Billing often includes water, wastewater, trash, and recycling services.
A deposit may be required depending on your credit history.
Arrange Natural Gas Connection
Provider:
Atmos Energy is the primary provider for natural gas in Plano.
How to Set It Up:
Visit atmosenergy.com or call 888-286-6700.
Provide your new address and requested start date.
Schedule an in-home visit if necessary for meter setup.
Choose Internet and Cable Services
Popular Providers in Plano:
AT&T Fiber
Spectrum
Frontier
Grande Communications
What to Consider:
Speed requirements for streaming, gaming, or remote work.
Availability in your specific neighborhood.
Bundle options for savings.
Set up installation 1–2 weeks before your move to secure an ideal appointment slot.
Trash and Recycling Setup
These services are automatically linked to your City of Plano water account.
Trash pickup, recycling, and bulk item services are included in your monthly bill.
Review service guidelines at Plano Solid Waste Services.
Optional But Recommended Services
Home Security
Providers: Vivint, ADT, SimpliSafe, Ring.
Choose based on smart home compatibility, monthly cost, and installation type.
Homeowners Insurance
Required by mortgage lenders and essential for property protection.
Bundle with auto insurance for potential savings.
Use a Utility Concierge Service (Optional)
If you prefer a hassle-free experience, consider using a utility connection service to handle all setups. Some trusted options in Plano include:
Utility Buddies – Local expertise with free support.
Utility Connect – Tech-driven platform for real-time comparison.
Move Concierge – Great for people relocating from out of state.
Conclusion
Setting up utilities in a new home doesn’t have to be stressful. With a clear checklist and step-by-step guidance, you’ll know how to set up new utility connections in Plano without missing a beat. Whether you go the DIY route or work with a concierge service, planning ahead ensures that your lights are on, water is running, and Wi-Fi is connected the moment you walk through the door.
