Market Overview / Summary
The cloud services brokerage (CSB) market is witnessing robust growth as organizations increasingly adopt multi-cloud and hybrid cloud strategies to improve agility, scalability, and cost efficiency. Cloud service brokers act as intermediaries between cloud service providers and customers, helping enterprises select, integrate, and manage diverse cloud solutions.
Global Cloud Services Brokerage Market size and share is currently valued at USD 10.95 billion in 2024 and is anticipated to generate an estimated revenue of USD 56.40 billion by 2034, according to the latest study by Polaris Market Research. Besides, the report notes that the market exhibits a robust 17.9% Compound Annual Growth Rate (CAGR) over the forecasted timeframe, 2025 - 2034
As enterprises navigate a rapidly evolving digital landscape, CSB providers are evolving from simple resellers into strategic partners, offering consulting, integration, and automation capabilities. The growth of the market is being driven by increasing enterprise cloud adoption, the need for seamless interoperability between cloud platforms, and the demand for centralized management of distributed workloads.
Key Market Growth Drivers
Increasing Adoption of Multi-Cloud Environments
Organizations are deploying applications across multiple cloud platforms for redundancy, performance, and compliance. CSBs simplify multi-cloud management by providing unified dashboards and governance tools.Rising Demand for Cloud Cost Optimization
As cloud spending grows, companies are seeking cloud cost optimization solutions to manage budgets, prevent resource wastage, and improve financial predictability. CSBs offer advanced analytics to monitor and reduce expenses.Hybrid Cloud Strategy Expansion
Businesses adopting a hybrid cloud strategy rely on CSBs to ensure secure integration between public and private cloud resources while maintaining consistent policies and performance.Need for IT Service Orchestration
Modern enterprises require automation of cloud operations and integration across multiple vendors. CSBs deliver IT service orchestration capabilities to streamline workflows and improve efficiency.Regulatory Compliance and Security Management
CSBs provide tools for meeting industry-specific regulations and managing security policies across different cloud environments, a critical factor for industries such as banking, healthcare, and government.
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Market Challenges
Complex Integration with Legacy Systems
Migrating workloads to the cloud often requires integration with legacy IT infrastructure, which can be costly and time-consuming.Security and Data Privacy Concerns
Although CSBs offer security management services, handling sensitive data across multiple platforms introduces potential vulnerabilities.Vendor Lock-In Risks
Without careful planning, reliance on a single CSB provider could limit flexibility and increase switching costs.Rapidly Changing Cloud Technology Landscape
Continuous innovation in cloud services requires CSBs to constantly upgrade their platforms and skill sets to remain competitive.
Regional Analysis
North America
North America leads the cloud services brokerage market due to high cloud adoption rates, advanced IT infrastructure, and strong presence of major CSB providers. The U.S. market is particularly mature, driven by enterprise digital transformation initiatives and a strong shift toward hybrid cloud strategy deployments.Europe
Europe is experiencing steady growth as enterprises prioritize GDPR compliance, secure cloud migration, and multi-cloud management. The UK, Germany, and France are key markets, with significant adoption in financial services, manufacturing, and government sectors.Asia-Pacific
Asia-Pacific is the fastest-growing region, fueled by rapid digitalization in countries such as China, India, Japan, and Australia. Increasing adoption of IT service orchestration tools and government-backed cloud initiatives are driving demand for CSB solutions.Latin America
Latin America is adopting CSB platforms to modernize IT infrastructure, particularly in retail, banking, and telecom sectors. Brazil and Mexico lead the region in cloud adoption and cost management services.Middle East & Africa
Enterprises in the Middle East & Africa are increasingly investing in hybrid cloud strategy solutions to support regional expansion and data sovereignty requirements. Countries such as the UAE and Saudi Arabia are key growth hubs due to large-scale digital transformation programs.
Key Companies
The cloud services brokerage market features a diverse range of technology vendors, system integrators, and specialized CSB providers. Key players include:
IBM Corporation – Offers advanced CSB solutions with a focus on AI-driven cloud cost optimization and hybrid cloud integration.
Accenture plc – Provides cloud advisory, integration, and brokerage services for global enterprises.
DXC Technology – Specializes in multi-cloud management platforms and managed services.
VMware, Inc. – Offers robust IT service orchestration tools and hybrid cloud solutions through VMware Cloud Foundation.
Wipro Limited – Delivers consulting-led CSB services with emphasis on cloud governance and security.
Jamcracker, Inc. – Provides a multi-tenant CSB platform for service aggregation, provisioning, and billing.
Capgemini SE – Offers cloud brokerage services combined with digital transformation consulting.
RightScale (Flexera) – Known for its cloud management platform that integrates cost tracking and automation.
Arrow Electronics, Inc. – Focuses on CSB solutions for channel partners and resellers.
Cognizant Technology Solutions – Provides multi-cloud advisory and IT service orchestration services for large enterprises.
Conclusion
The cloud services brokerage market is becoming an essential part of enterprise cloud strategy, bridging the gap between cloud service providers and end users. By delivering multi-cloud management, IT service orchestration, cloud cost optimization, and hybrid cloud strategy support, CSBs are enabling organizations to maximize the value of their cloud investments.
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