Understanding Diamond Exchange Privacy Policy: What You Need to Know
Diamond Exchange values players' privacy and data security as its top commitment as a platform. Therefore, we outline how we collect and protect your personal information to assure players about their privacy and data encryption before they agree to the Diamond Exchange privacy policy.
Below, we clarify our privacy policy. Please read this Privacy Policy carefully to understand our policies and practices regarding how we collect, use, and protect your personal information.
Information We Collect
We may collect the following types of information from you when you create your account ID. Our practice for collecting that information maintains privacy and only discloses data to authorized authorities as needed.
- Personal Data: Your real name, email ID, and phone number are basic information required during the ID creation process.
- KYC Data: To ensure smooth payment transactions (withdrawals and deposits), KYC verification is required. We collect ID verification in the form of a PAN card, Aadhaar card, and bank statement (for UPI ID and transaction history) to keep the platform secure.
- Technical Data: This includes your device IP address, location access, browser cookies, and website usage data (such as pages visited and time spent on the site).
- Data Sharing: Your data is only shared with verified third parties (such as payment gateways, SMS, and email services for OTP verification) to securely process your transactions and protect your account.
How We Use Your Information
- To maintain customer relationships by responding to your inquiries, sending updates, and providing account activity notifications.
- For security updates: When suspicious activity is detected on your account, we initiate double verification on your device.
- To provide you access to your Diamond Exchange login dashboard so you can start online bets on your favorite sports and games.
- To track your browser cookies and keep your personal data safe for future logins.
- To ensure player safety and protection while maintaining the authenticity of the platform’s legal terms and conditions.
- For payment processing, including withdrawals, deposits, and claiming bonus offers.
- For age verification to confirm that you are an adult above 18+ years of age.
Children’s Privacy
Diamond Exchange strictly enforces age verification; only adults above 18+ are allowed access to the platform. Minors are strictly prohibited from participating in money-related online bets. To ensure this, we conduct KYC-based document verification.
Under the DPDP Act, collecting data from minors without verifiable parental consent carries significant legal risks. As a genuine platform, we respect this security concern and request all players to follow our terms and conditions before participating in online bets.
Data Retention and Erasure Policy
As per Diamond Exchange policy, we retain your personal data only as long as your account is active. After account deletion, your transaction history and other account details remain stored for one month. After that, we legally close the account and delete your data.
Player Rights
As a player, you have the following rights regarding your personal data security on Diamond Exchange:
- Right to Access: You can request a copy of the data we hold about you.
- Data Correction: You can review your information and request corrections if there are any inaccuracies.
- Right to Delete: You can request account closure and deletion of your data.
- Right to Withdraw Consent: You can change your mind and withdraw consent for data processing at any time.
Changes to Privacy Policy
By using the platform, you agree to the Privacy Policy. This policy may change from time to time. We will notify you of any changes through website notifications, email, or your player dashboard. Please check the privacy policy periodically.
Note: Continued use of the website after policy updates means you accept the new terms. If you do not agree with the changes, please stop using the platform.
Contact Details
If you have any questions or concerns regarding this Diamond Exchange Privacy Policy, feel free to reach out to us through:
- WhatsApp: +919609690625
- Email: work.diamondexch@gmail.com
- Website: https://diamondexchangeid.online/
Our support team will respond within 24 hours via WhatsApp or email.
